Dear C4CSakhalin users,

Shell is updating Firmware version 9.0R4.1 Build 64091 of back-end system (Only Sakhalin Pulse Secure Gateways) of our ‘Client for Contractor’ (C4C). There will be an impact to the users login session/Outage during the upgrade phase to that specific gateway. User needs to login to the alternate gateway in order to access C4C web portal. If any issues, user can connect with helpdesk on the below mentioned numbers:

Change Schedule:

  1. Gateway – Yuzhno - 3 (CHG0234925) On August 30, 2019 at 15:30:00 GMT (Downtime of 45 minutes).


Helpdesk Contacts:

Kazakhstan: +88 005 557 100
Malaysia: +60 377 240 372
Netherlands: +31 707 007 346
Russia: +74 999 512 808
UK: +442 039 013 471
USA: +13 128 435 291

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How to get started

Client for Contractors (C4C) is a Shell IT service that provides contractors with global access to specific applications, sites and documents within the Shell environment.

Important documents

Key documents for self-help, guidance and reference

PC/Token registration

All Client for Contractors (C4C) users must register their computer with the Juniper gateway through the First-Time Registration via the C4C access portal.