Important Note :

We would like inform you that “There is a global Pulse secure issue reported, kindly refer to attach manual if you are facing similar logon issues".

Steps to Solve the fix

Helpdesk Contacts: ITServiceDesk.Technical@shell.com please send out an email or please contact your local Service Desk to create a ticket for us.

C4C service would be decommissioned and replaced with R-DTAO. Please contact your Shell Sponsor to onboard you to new platform(R-DTAO).

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How to get started

Client for Contractors (C4C) is a Shell IT service that provides contractors with global access to specific applications, sites and documents within the Shell environment.

Important documents

Key documents for self-help, guidance and reference

PC/Token registration

All Client for Contractors (C4C) users must register their computer with the Juniper gateway through the First-Time Registration via the C4C access portal.