Step-by-step instructions

After execution of the C4C Security Agreement the Third Party Contracting Company has to be registered in the Shell Domain which includes assigned a contract validity date.  This date will be used to send Company and C4C Contractor expiration notices (60d and 30d prior to expiration) to the Shell Sponsor.  Upon notice, the Shell Sponsor will need to have the validity date extended using a MyRequest modification request.  Refer "Company and C4C account maintenance" at Important Documents for more information.

Contractors using the C4C Service are provided –X Accounts (John.Doe-X) located in the Shell VSAT domain.  C4C accounts are not GI accounts and cannot be used to log-on to Shell GI-D Laptops or desktops, or MOP.  C4C accounts requested by the Shell Sponsor using MyRequest and are viewable in W=W and the Shell GAL.  All C4C account expiry dates have a maximum period of 13 months.  This means all C4C accounts will need to be renewed yearly. 

Prior to the account expiry date, the system will send an account expiration notice (30d and 14d prior to the expiration) to the C4C User and the Shell Sponsor.  The Shell Sponsor facilitates account extension using the C4C account modification product via My Request tool and entering a new expiry date.  Refer "Company and C4C account maintenance" in Important Documents for the account expiration notification business rule. 

To avoid automatic account deactivation, all the C4C users have to log-on to their C4C accounts regularly.  There is an automated process (AIDED) to detect any account which is inactive for 45 days, a deactivation notification will be send to the Shell Sponsor so that the action can be taken to renew the account expire date.  If no action taken after 60 days inactive, the account will be locked and disabled.  Refer "Company and C4C account maintenance" in Important Documents for the account inactive notification rules and process.

C4C Users require a Vasco token to log-on to the C4C Service to access Shell resources. The Shell Sponsor will order the Vasco Token via MyRequest and to have it delivered to the contractor. Vasco Tokens can be ordered via My Request (Product Name: MOP/C4C/GI4PDC/Secure Cell - OTP Vasco Token - Bulk – Add, 600-SHL10199S. 

Please note that C4C tokens are physically identical to MOP tokens, but not interchangeable. Once the above steps are completed, the Contractor will be able to use the C4C Service via the C4C Access Portal.  First time C4C users must perform the First-Time Registrations to register the Contractor’s computer and Vasco token.

A Resource is program, FileSystem, document management system, or something accessed by the C4C Contractor.  Registered Resources show up as bookmarks to the C4C Contractor page after login.  C4C recognizes the following types of resources:  SharePoint, LiveLink, Project File Shares, Web Applications, SWW Web Sites, or other web applications, Win32 Applications – programs installed to the Contractors PC, Network printers, Outlook Web Access Functional mailbox (OWA). 

The process for Resource registration is listed below.

1. Archetype and Account Assignment - A C4C Archetype is a collection (Group) of registered resources associated to a specific community or business role.