New windows

Links to non-Shell websites and downloadable files such as PDF, Zip, or Word open in a new browser window when clicked. This allows you to switch between the Shell website and the newly opened window. Links to non-Shell websites will first open a disclaimer statement, which will ask you to click on the ‘Continue your journey’ link to proceed. On all Shell websites, links that open in a new window are clearly marked either by text next to the link title or within the link title tag (alt text).

Page titles

Each page has its own unique page title that clearly explains the page content. This will help you keep track of where you are in the website, and make it possible to distinguish between pages when you have more than one window or tab open.


Headings are relevant and provided in a logical order so that you can use them to get an overview of the page. For screen reader users, this means that you may be able to use screen reader functions to jump from heading to heading, or have a list of all headings displayed, so that you can decide which one is of most interest to you, and then go straight to it.

Data tables

Data tables have row and column headings where necessary that are not only visually different from the data cells, but coded so that screen readers will be able to identify them. This will make it possible for screen reader users to find out what the relevant headings are, from anywhere within the table grid.


Links are written so that they are clear, concise, and unique on each page. This makes the links easier to scan visually as well as if you are using a screen reader.

Page layout

On every Shell webpage the same four areas can be accessed from the horizontal navigation bar across the top of each page.

This ensures you are able to access any area of the site no matter where you are.

As you begin to explore you’ll discover that as you navigate the site, a trail begins to build up on the left of the page.

This left navigation pane allows you to return to an area you may previously have navigated from, or instead, use it to continue on your journey to find more detailed information.

The body of the page is where you will find the real content of the Shell site. This will change and update as you navigate across and around the site.

The footer has four main navigation areas: About our website, Main areas, Tools and a summary text. These are common across all Shell websites. About our website gives access to Accessibility Help, Terms and Conditions, Privacy Policy and our Global Helpline (where you can report compliance issues).

The Tools section is unique to each website showing relevant applications such as station locator, job search, share price calculator etc.

You will also find the search field within the footer. From here you can carry out a site wide search in order to find articles and information important to you.

Browser keyboard shortcuts

The Shell website has been designed with the needs of non-mouse users in mind, for example people with Repetitive Strain Injury (RSI) who can only use an ergonomic keyboard to surf the web, or upper mobility problems who use voice input software as well as non-sighted users who use screen readers.

This section explains the ways you can navigate Shell web pages with just the keyboard and explains how standard keyboard shortcuts can make keyboard navigation much easier.

It is very easy, for example, to open Windows Explorer by holding down the Windows logo key and pressing E.

This is much quicker than clicking on the Start button, then Programs, then Accessories and finally Win

dows Explorer.

Please note that if you do not have the exact version of a particular browser then some or all of these shortcuts might not function.