Dear C4C Users,
Shell is upgrading the back-end system (AP C4C Gateway and EU C4C Gateway) of our ‘Client for Contractor’ tool (C4C). The work is taking place behind the scenes to make using the tool more secure.
The upgrade is planned to take place as following, but will have no impact to you as you continue to use this service.
AP C4C Gateway - 30th May 2017 until 9th June 2017 (During this period the gateway may be subjected to changes for issue resolution purposes)
EU C4C Gateway - 13th June 2017 until 20 June 2017 (During this period the gateway may be subjected to changes for issue resolution purposes)
A period of testing is required from all C4C users ahead of this upgrade, to ensure that Shell proactively manage the applications you connect to - this will enable us to make the upgrade go smoothly, and importantly, with little to no downtime to you.
You may contact Service Desk if you have any queries or encounter any issue related to C4C services.