Dear C4C Users,

Shell is upgrading the back-end system of our ‘Client for Contractor’ tool (C4C). The work is taking place behind the scenes to make using the tool more secure. 

The upgrade is planned to take place during April 2017, but will have no impact to you as you continue to use this service.

A period of testing is required from all C4C users ahead of this upgrade, to ensure that Shell proactively manage the applications you connect to - this will enable us to make the upgrade go smoothly, and importantly, with little to no downtime to you. This is due to commence from 22 February 2017 with a tentative completion testing date of 24 March 2017 at the latest.

You may contact if you have any queries.


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How to get started

Client for Contractors (C4C) is a Shell IT service that provides contractors with global access to specific applications, sites and documents within the Shell environment.

PC/Token registration

All Client for Contractors (C4C) users must register their computer with the Juniper gateway through the First-Time Registration via the C4C access portal.